PowerCall Public Courses Terms & Conditions

Course Materials: We (PowerCall Global Training Limited) will provide hard and soft copy versions of training manuals and feedback forms.

Invoices: Please be advised that we kindly request that invoices are settled prior to attendance at our workshop, unless an alternative prior agreement has been made.

Late Payment: We reserve the right to charge an administration fee of £15.00 in the event payment is not made within our terms & conditions.

Transfer and cancellation of delegate bookings: We reserve the right to charge an administration fee for cancellation. Course date
transfers, however, will not incur any penalty.

Course Cancellations: In the event that a client has to cancel an on-site course, we will transfer bookings and any payments to an agreed alternative date, or where appropriate provide a full refund. More details follow below:

  • Transfer of booking to alternative date more than 7 days prior to booked date – No charge
  • Transfer of booking to alternative date 4 – 7 days prior to booked date – No charge
  • Transfer of booking to alternative date 1 – 3 days prior to booked date – No charge
  • Cancellation of booking more than 7 days prior to booked date – No charge
  • Cancellation of booking 4 – 7 days prior to booked date – 50% of invoice
  • Cancellation of booking 1 – 3 days prior to booked date – 100% of invoice