PowerCall Public Courses Terms & Conditions
Course Materials: We (PowerCall Global Training Limited) will provide hard and soft copy versions of training manuals and feedback forms.
Invoices: Please be advised that we kindly request that invoices are settled prior to attendance at our workshop, unless an alternative prior agreement has been made.
Late Payment: We reserve the right to charge an administration fee of £15.00 in the event payment is not made within our terms & conditions.
Transfer and cancellation of delegate bookings: We reserve the right to charge an administration fee for cancellation. Course date
transfers, however, will not incur any penalty.
Course Cancellations: In the event that a client has to cancel an on-site course, we will transfer bookings and any payments to an agreed alternative date, or where appropriate provide a full refund. More details follow below:
- Transfer of booking to alternative date more than 7 days prior to booked date – No charge
- Transfer of booking to alternative date 4 – 7 days prior to booked date – No charge
- Transfer of booking to alternative date 1 – 3 days prior to booked date – No charge
- Cancellation of booking more than 7 days prior to booked date – No charge
- Cancellation of booking 4 – 7 days prior to booked date – 50{abe26f58d681493381c742ae5300607f24f557f0dc5643dce2e8a695e04c7168} of invoice
- Cancellation of booking 1 – 3 days prior to booked date – 100{abe26f58d681493381c742ae5300607f24f557f0dc5643dce2e8a695e04c7168} of invoice
