Management Skills Training Course

Take our course to improve your management skills and become a more effective and confident leader.

Ask anyone who has been successful in management, from world-famous sports coaches to the heads of Fortune 500 companies, and they’ll tell you that the majority of the time it is not the most technically talented or the most experienced person that makes a great manager. Instead, it is the person with an ability to lead and inspire those around him or her.

Managing a team requires a unique set of skills. For some people, the ability to lead comes naturally as part of their character and personality – this doesn’t necessarily mean these people are the best managers though, and there may yet be tools in their skillset that they need to sharpen. And furthermore, for those whom it does not come naturally, the ability to lead can be learnt. This is a one day course which exists to serve both groups: those who need to tighten up their existing management skills, and those who wish to develop new skills.

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Training available in London or at your office

Our public courses are delivered at our central London venue, but we provide UK and international on-site training if required.

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Public courses starting from £350 per delegate

With discounts available for multiple delegates from the same company. The second delegate is half price – for further discounts please get in touch.

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We provide an award-winning service

Powercall Training has been named a trusted partner in’s Customer Outreach Awards in 2019.

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Free resources to takeaway and follow up support

As standard, all the materials used on the course, including a training manual, are free for you to take home. We’ll also provide support and advice for a month afterwards.

How can we help?

We have over 15 years of experience delivering training courses to at all levels of a company, from the C-Suite executives to the employees on-the-ground. During this time, we have developed a highly interactive leadership and management skills training course that utilises industry-leading exercises and activities to boost self-awareness.

Our attendees are instantly armed with tried and tested tools to develop a more inclusive approach to leadership. The course aims to sharpen and develop the ability to delegate, build a team, communicate effectively, motivate, and solve problems.

At the end of the course, each attendee will have completed a tailored action plan to assist with the immediate implementation of the skills learnt during the training.

Course agenda

The course is split into three modules: personal leadership, team management, and task management. Each has a distinct set of learning outcomes that will help you become a more effective leader and manager in the workplace. Further detail on each module is available below.

Personal Leadership

This module will cover the following areas:

  • Be true to your strengths
    • How to recognise your key strengths and how to best utilise them as a leader
  • Soliciting and giving feedback
    • The do’s and don’ts of giving feedback
    • The SOFA model
  • Ask good questions and listen to responses
    • How to utilise questions to grow as a leader
  • Commit to lifelong learning
    • How to learn from those around you
    • How to learn from your mistakes
    • How to learn from development opportunities

Team Management

This module will cover the following areas:

  • Be positive
    • Defining positive behaviours and how these impact on your team
  • Motivational drivers
    • How to understand your team members’ motivational package of
      drivers to ensure optimum performance
  • Developing a vision
    • A simple but effective process for developing a vision
  • Leading by example
    • Developing a positive role model
  • How to be inclusive
    • Delegates will complete a self-assessment questionnaire to identify areas to improve inclusivity
  • How to manage negativity
    • Techniques for managing and neutralising negativity in the workplace

Task Management

The final module will cover the following areas:

  • Delegation
    • How to delegate effectively
    • The Prioritisation Grid – a tool to help us know when to delegate
  • Communication considerations
    • A review of the key factors needed for effective communication
  • Meeting skills
    • How to effectively plan meetings
    • How to chair a meeting
  • Continuous improvement
    • Putting a process in place for improvement
  • Problem solving
    • A process for solving any problems encountered as a manager

Course Dates

We will be delivering our training as a one day public course on the upcoming dates:

  • Friday 20th September 2019
  • Tuesday 8th October 2019
  • Thursday 7th November 2019
  • Wednesday 4th December 2019

The course is priced at £350 plus VAT per delegate, although if two delegates from the same company wish to attend then the second person is half price. If you would like to book places for more than two delegates from the same company, then please speak to us as there may be further discounts available.

All public courses are held at our training centre in London, at the following address:

Rila House,
73 Newman Street,
W1T 3EJ,
United Kingdom

Alternatively, we offer on-site training for those looking for a private session. We can deliver training wherever your company is based, either in the UK or internationally.


Training objectives were clearly explained. Enjoyed the tasks and group 
sessions. I found the experience positive and enjoyed the hands-on 
session. Anthony the trainer was very experienced and was able to answer 
all of our questions.

Dee Martin, Global Account Manager, BDP UK International


Who is this course for?

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Senior directors and managers

The course is great for senior directors and managers looking to develop as strong leaders.

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Team leaders and supervisors

Team Leader and Supervisors will have the perfect opportunity to sharpen their existing management skills.

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New to management

This course is perfect for those who are new to management and are looking to establish a code of best practice in order to step up into their new roles.

Why us?

After years of working with managers and leaders of varying seniority levels, we have identified and understand the set of skills that make these people successful. Our leadership and management training course has been purpose built with this in mind, thus making the course fit the exact needs of our attending delegates.

Our header trainer, Anthony, has over 20 years experience in coaching a full range of sales and leadership skills in individuals, teams, and groups of delegates – having worked with some of the largest companies in the world to SMEs, startups, and everything in between. If you wish, you can connect with Anthony via his LinkedIn profile.

We can deliver our training at one of our central London workshops or onsite at your office (onsite training includes both the entirety of the UK and internationally).

Furthermore, we strongly believe that time and logistical pressures shouldn’t hold you or your team back from receiving our training. For this reason, we offer a cost-effective option of delivering our course over Skype; available as either a one-to-one coaching session, or for small groups of up to four attendees.

Interested? Get in touch using our contact form today to discuss your requirements. In conjunction with our management course, we also offer courses in negotiation, communication, and cold calling.